Where The Music's At
Get Here
You'll find Ameris Bank Amphitheatre at 2200 Encore Parkway, Alpharetta, GA 30009.
Pick Your Parking
For more information on parking at Ameris Bank Amphitheatre, please CLICK HERE.
Accessibility
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring Ameris Bank Amphitheatre, the show itself - or all of the above.
The Need-To-Know Before You Go
The thrill, the music, the roar of your fellow fans—you’re nearly here. Before you arrive at Ameris Bank Amphitheatre, here are some tips to get you clued up, and amped up.
Venue Map
Get lost in the music. Not the venue. There's a lot to see and do at Ameris Bank Amphitheatre, so here’s a map to help you get around.
FAQ
The following items are prohibited at Ameris Bank Amphitheatre:
Aerosal cans
Alcohol
Bags that do not meet the clear bag policy description
Balloons
Beach balls
Chains or spikes
Coolers
Electronics including iPads, tablets, Go-Pros, drones, or recording devices
Fireworks or sparklers
Food (for guests with dietary health issues, food contained in a clear, one-gallon (1) plastic bag will be allowed)
Frisbees, footballs, hula hoops, jump ropes, festival poles, noisemakers
Glass containers
Hinged stadium seats
Illegal drugs/substances
Lawn chairs
Laser pointers
Selfie sticks
Strollers
Large, golf-sized umbrellas (small, personal-sized umbrellas are permitted)
Umbrellas with pointed ends
Wagons
Weapons of any kind
Any item deemed to be dangerous
For information on parking, CLICK HERE.
Please type the following addresses into your GPS prior to arriving for quick entry.
- Parking Lot A: 1775 Founders Parkway; Alpharetta, GA 30009
- Parking Lot B: 1100 Sanctuary Parkway; Alpharetta, GA 30009
- Parking Lot C: 11450 Maxwell Road; Alpharetta, GA 30009
- Pay-When-You-Arrive. Does not accept CASH.
- Premier Parking Lot: 2200 Encore Parkway; Alpharetta, GA 30009
- RideShare: 2200 Encore Parkway; Alpharetta, GA 30009
- VIP Parking Lot: 2300 Encore Parkway; Alpharetta, GA 30009
For suggested arrival routes, please call 404-733-5010 and press 3. For more information, please CLICK HERE.
To make entry as quick as possible, we only allow CLEAR plastic/vinyl tote bags (no bigger than 12” x 6” x 12”), and/or small clutch bags (6”x 9”). The small clutch bags don’t need to be clear. We don’t allow any other type of bag at Ameris Bank Amphitheatre.
Yes! Fans are allowed to bring one factory-sealed water bottle (up to 1 liter) per person. Empty reusable water bottles are also permitted!
Refill your bottles and cups for free at the YETI water refill stations — located just inside both the East and West Gates. Join YETI and Live Nation's efforts to reduce waste and stay hydrated.
Water fountains are located near the East and West Plaza restrooms.
Hydration packs are not permitted.
Beverages: one non-alcoholic beverage in a factory-sealed bottle no bigger than one (1) liter
Blanket: small, no larger than 4’x8’
Camera: non-professional only (no detachable lenses)
Fans: small, personal-sized, battery-operated fans are allowed
Food for dietary health issues in a clear, one-gallon (1) plastic bag will be allowed
Infant car seat or Child-Carrier backpack if you have lawn tickets
Medical devices (including breast pumps and breast pump bags)
Ponchos
Poster tubes: must be empty and made of cardboard
Prescription medication: must be in the original prescription container with matching ID
Refillable water bottle (one per patron, must be empty, hydration packs are not permitted)
Service animals (only registered working animals are permitted)
Signs (no larger than 8.5”x11”)
Stadium seat cushions (non-hinged)
Umbrellas: small, personal-sized
Our box office is open on Fridays from 10AM - 4PM.
Yes, we’re hiring! Click here to explore job openings and submit your application.
UPCOMING JOB FAIRS
Meet our team in-person and learn more about working in live music!
Saturday, March 15 from 12-3PM
Thursday, March 20 from 6:30-8:30PM
2200 Encore Pkwy, Alpharetta, GA 30009
Click here to apply in advance!
If they’re over 2 years old, then yes. Also, please make sure your kids have ear protection.
You bet! Refill your bottles and cups for free at the YETI water refill stations — located just inside both the East and West Gates.
Join YETI and Live Nation's efforts to reduce waste and stay hydrated.
You do not need an ID to enter the show, but either a valid and current Driver License or State ID card will be required to drink alcohol. If your tickets are at will call, you will need an ID to pick them up.
You can’t get a refund, but you can sell your tickets to another fan via your Live Nation account.
If the doors are open, so is will call! Make sure to bring a photo ID. If you have a meet and greet check-in time, you can also pick them up then. Even if you’re on the artist’s guest list, you’ll need to wait until door time.
You’ll have to talk to wherever you bought the tickets from to change ownership. If you’re a radio contest winner, guest of someone in the band, or a VIP, touch base with your original contact and they’ll talk to us about any changes.
Nope. We don’t do in-and-outs, so make sure not to leave unless you’re definitely done enjoying the show.
Located at the bottom of the lawn, The Reserved Lawn area is an exclusive section offers extra space and prime stage views, perfect for stretching out or dancing freely. Your Adirondack chair will be ready and waiting, so you can arrive when you like and soak in the music, sun, and stars in total comfort.
To reserve your lawn chair, click on "Upgrades Available" and select "Reserved Seating" or click here.
A valid lawn ticket for the event must accompany your Reserved Lawn Section voucher for admission. One lawn ticket per voucher.
Please note: this upgrade is only available for shows where the lawn is open.
Fast Lane is a separate line at the East Gate and the West Gate, which are marked with a large plume flag. This line goes in first when the doors open. If you arrive after the doors open, you still go to this line, inform the staff you have a Fast Lane upgrade, and they will let you cut in line because the Fast Lane line never closes. Each Fast Lane pass holder must have a ticket to the corresponding event. Fast Lane is NOT early entry. Fast Lane is NOT a concert ticket. Fast lane passes are non-transferable.
To purchase Fast Lane passes for your event, click here.
Yes! Refill your bottles and cups for free at the YETI water refill stations located on the East and West Plazas. Join YETI and Live Nation’s efforts to reduce waste and stay hydrated.
Yes, but only in designated areas. We ask that you consider the people around you when smoking, and don’t smoke in the seating areas.
Yes, Ameris Bank Amphitheatre offers a wide variety of concession options through the venue!
Our shows are all ages, so everyone is welcome!
Yes, as long as it’s a personal point-and-shoot camera, or on your cell phone. You can’t bring a professional camera or a camera with detachable lenses without a valid media pass.
The lawn is always first come, first serve. You might see a row or seat number on your lawn ticket – this is just for tracking purposes.
Yes! If you would like a lawn chair for the show, you may rent one from us. Personal lawn chairs are not permitted inside the venue. You can purchase a lawn chair rental online in advance via Ticketmaster or on show day at a lawn chair stand. We recommend reserving your chair in advance as availability is limited on the day of the show. To reserve your lawn chair, click on "Upgrades Available" and select "Lawn Chair Rental" or click here.
If you’re still at the event, please head to the Guest Services Booth located at the East Gate. After an event, call 404-733-5010 and press 0.
We aren’t responsible for any lost, stolen, or damaged items. We hold onto lost items for 2 weeks.
Yes, tailgating is allowed in lots A, C, Premier, and the VIP lot. Tailgating is not allowed in Lot B.
No charcoal grills or open flames
Must contain your tailgating experience to your own parking spot and must not impede traffic flow.
You cannot purchase multiple parking passes to set up tailgating areas.
Please clean your area, and take your trash with you.
We will ask you to stop anything that is in violation or is deemed dangerous by our parking staff
Yes, your bag will be searched when you enter. You have the right to refuse a bag search, and we have the right to refuse entry. If you have any items that aren’t allowed in the venue, put them back in your vehicle.
No, we don’t allow camping or overnight sleeping of any kind.
Ameris Bank Amphitheatre is cashless. ALL points of sale, including box office, food & beverage, merchandise, and parking will ONLY accept debit, credit, or mobile pay (Apple Pay or Google Pay). For fans that only have cash, a cash-to-card-conversion service with no fees will be available on-site.
Please visit www.awesomealpharetta.com for local hotel options!
Press requests can be submitted by clicking here. If approved, you will receive an email closer to the event date with information.